Hi man,

I stumbled upon your post… and I too have been having the freeze/soundloop problems..

I’ve been fixing computers for a long time so im not really a noob at PC issues.. but this BC2 has gotten me stomped..

my system
Q9550
GSKILL 1100mhz 4GB
Maximus II Formula
Radeon 5870
Gigabyte 800w PSU
Windows 7 X64

My Problem:
Single player as you described seem to be stable…but it’s the multiplayer games that’s getting this FREEZE/Lockup/Sound Loop issue..

Sometimes when i join the game, sometimes in the game, and just recently, while the game was “reloading” the current map (Join button ready)

There have been times i get to play 1hour straight w/o freezing , giving me the falls hope that the issue is fixed somehow.. but that lockup comes back, and when it’s back it becomes frequent, sometimes 5 minutes into the game sometimes right when i join… it’s really annoying..

So as i get these freezes I try different things to try and get a clue as too what is going on.. playing w/ my clocks, add volts to cpu and mem, setting 50% duty cycle on my card’s fan, etc etc.. I do these things ONE AT A TIME, so that i can discover what’s causing the lock ups. So you can imagine how much time i’ve put into this already.. but so far everything I’ve tried didnt fix the issue.

Some of the thigns i’ve tried:
- Fresh install of OS (many times)
- ATI Radeon drivers 10.1, 10.2 and the beta 10.3
- lower GPU clocks under its default specs..
- increasing duty cycle of the GPU Fan
- Updating BC2 to the latest patch available
- turning off NOD32 during game play
- Force setting Sound to LOW in Quality=low in settings.ini
- turning off VoIP

NONE OF THESE rendered any changes to the issue, except for when i turned off the VoIP.. that’s when i noticed a change in behaviour..

Attempts to play, I did not get the FREEZE problem anymore, but BC2 crashed to the desktop.. this happened twice.. w/in 20 minutes into the game.

and the 3rd time, well.. FREEZE/SOUNDLOOP problem once again..

(at this point, i’m posting here now)

I have also taken into consideration my hardware, and thoughroughly tested the vital components of my PC:
- Memtested my RAM for hours – STABLE
- RAN 3DMark Vantage manytimes w/ everything set to EXTREME – STABLE
- RAN PRime95 for hours – stable
- lowed CPU clocks, GPU clocks, etc
- tried other heavy games, no crashes..

I’m about to conclude that it’s the game’s fault.. and i think it is personally.. after all these tests i’ve conducted that would have been a PERFECTLY acceptible conclusion except for 1 important detail….

When i first got BC2 1st week of march, installed it, patched it and played for a whole week, hours after hours.. and I did not give me anyproblems.

Not to mention I’ve had my PC on my sweetspot Overclock that time (Proc @ 4.0Ghz and ram @ 1100mhz )..

Then one day i booted my PC and i got the BootMGR Missing error, so i had to simply RESET back to defaults my bios, and restore my acronis image backup and reinstall the driver for the GPU (everything else was pretty set w/ my backup image already)..

then that’s when my problems w/ BC2 started.. soo all these time i’ve been blaming my side on the issue.. bios settings, clock settings, hardware may have coincidently failed, etc etc.. but really, I think i’ve exhausted every posibility.. even set my clocks back to 4.0Ghz OC etc.. just to see maybe im unstable UNDER my OC. – hehe just had to try.. but nope that was the case either..

So, MY SYSTEM has not CHANGED HARDWARE WISE
MY OPERATING SYSTEM ENVIRONMENT seems to be SOUND and STABLE w/ everything else but BC2
And BC2 did not change as well (playing the same installer + patch as last time)

TECHNICALLY nothing’s change w/ everything but somehow BC2 just keeps freezing this time..

So I can’t even devise theories to explain things anymore, except for the possibility that EA after all the server updates, somehow made some changes on the BC2 servers that’s triggering the FREEZE problems on my same BC2 installation.

So, right now i’m going to continue to test other things (sane or insane) just to get a clue, or see a pattern.. hmm perhaps im gona try to play it under 800×600 resolution and no sound? but Im also thingking this game is just at fault and i’ll be further wasting my precious time.

Hi Man

yeah , the least we can do for now is compare notes i guess..

That’s sooo true, if only we could tell what is crashing it’d be soo much easier to narrow things down..

ABout the specific maps you crashed on.. i personally didnt pay attention to that.. but i think I’ve experienced a crash on every map i’ve been in.. cant be sure untill i try to take notice of it from now on.. good point on that.

I’ll be trying out 9.xxx drivers nxt time i get a chance, and if that dont work.. My plan is to try hardware swapping.. I own a computer store so it’d be easy for me to do some HW swapping to check .. however i dont see it as a big thing coz i’ve done just about every check and torture tests on my current hardware.. so that’s probably gona be wasted effort. but i’ll see ..

let’s keep each other updated..

PEACE

TJ / PHilippines

Something interesting happened, I turned off UAC Virtualization and set CPU affinity to a single core, and when it crashed it restarted my PC instead of just hanging. Never did that before.

Just got done playing 2 rounds on Isla Inocentes and 2 on Nelson Bay, around 2 hours of play, with no crashes. As soon as we switched to Panama Canal withing 15 minutes I crashed.

hmm.
Ok so i tried force setting the game w/ directx 9… had the WHITE SCREEN PROBLEM twice, as reported everywhere, where the game would somehow stop, just black out, and then resume w/ a white screen (but everything else is playing; sounds, my movements, etc.. but i tink this is totally unrelated and different case all together coz as I kept playing again and again (restarting BC2)… i eventually got to the good old freeze… and it happened a few more times.. along w/ a dxgmms1.sys bsod, and whitescreen again.. ish got worse, so went back to dx = auto..

installed latest chipset and sound drivers for my maximus ii formula.. was able to play for an hour, but as expected that was another false hope.. FROZE again ..

I was playing at Panama Canal, and it immediately froze.. but i reconnected after reboot (Coz my friends were there)… and i was able to finish like 3 games of panama canal and the maps following that untill my eyes got so tired i had to ACTUALLY turn the game off myself..

played again this morning. crashed at Laguna Presa.. and WhitePass..

I’ve yet to take “notice” of any crash on Isla Inocentes and Nelson Bay , although i may have already experienced it but i’ll note so this time.

Hi Guys!
So I have/had the same problem. This freezing error randomly appeared when I was playing and only a restart could help. So after digging the forums everywhere I’m pretty sure that the audio(soundcard, onboard soundcard) that causes the problem. I have disabled my soundcard in the BIOS but my system was without sound so I’ve turned back on but there was a soundcard option with 2 choices in my BIOS settings and Ichosed the HD Audio(the other was some numbers and letters). Well this helped a little it decreased the probability of the freeze error but it still existed. But today I disabled the HD Audio thing in the windows(there was still system sound) and played a 2h game without any crashes(I exited because the server emptied out).

SOLVING THE PROBLEM:
So I can’t exactly tell you how to solve the problem but I really suggest that you should try disabling your onboard soundcard(if you have a soundcard then you won’t lose sounds) through the BIOS. If you don’t have a normal soundcard just an onboard (like myself) then you sould try disabling the soundcard in the windows or try mesing with the properties of it. I hope I could help.

BTW my specs:
ASUS P5N-E SLI
Itnel core2 dou E6600
2 GB Geil RAM DDR2
Onboard soundcard(Realtek something)
MSI 250gts 512MB
Windows 7 32bit

I’m experiencing the exact same problem, having read this post I haven’t tried fixing it since there doesn’t seem to be a definitive solution.

I also have Realtek audio, but the first commenter’s motherboard doesn’t – so there goes that theory.

Hi man,

Finally got around to playing the game again it’s a guaranteed lock up all the time..

have tried Radeon 9.2 till 10.3 beta same ish.. im getting frustrated..

Tried loweringn the Audio on my system to CD quality, was able to play for a few games then freeze.. i dont have built in audio on my MAXIMUS II FORMULA so it’s my sound card im using..

Funny about that DX9 thing as I have mentioned before i did try DX9, but didnt try it on low Q settings..DX9 w/ mid-high settings..

it’d suck to have a Radeon 5870 and play this game @ low dx9 settings haha

So how is it so far? been stable for ya? i might give it a try to confirm.. lemme know first if it’s been stable.

By the way.. panama canal, laguna presa, isla innocentes, and whitepass, basically all maps i’ve played so far, all experienced the freeze

I am experiencing the exact same lock up problems you guys are. I have a Radeon 5870, core i7 930, and Windows 7 64 bit. I just bought the game today and have been experiencing freezes since I played in my first server. Anyway it looks as though I will be joining in on the fun with you guys in trying to get to the bottom of this. I will update you guys later.

Same freezing/sound loop problems here, I7 940 Windows 7 32 bit.
I had the exact same problem a while ago with COD 4 and BF 2142, That turned out to be an issue with punkbuster not getting on with the 64 bit Vista o/s. If i stayed with non P/B servers both games were fine, now with BC2 on a 32 bit O/S same problem i think, can anyone confirm if this is only P/B servers?

I’m pretty sure I’ve been playing on PB enabled servers, so that might be something I’ll try.

On a side note, Dice just put out another patch.

After patching I had a crash to desktop from the server browser, so I fired it up again and got into a server. Played 3 or 4 rounds on Atacama Desert with no problems… a few slowdowns but no crashes. I used to be able to make Atacama crash on demand.

Also, I noticed that I was accidently using an old settings.ini with all graphics options on medium and DX11 turned on.

soooo…. here’s hoping they did something right.

I had another crash when forcing DX9 mode, and noticed it was only happening when I played online on servers with Punkbuster enabled – since disabling my onboard audio the problem has gone away. (Luckily I had a spare sound card to hand.)

i’d hate to disappoint you megashark, but i’ve been on that new patch since it came out and had freezes on it already many times.. so that’s surely not it…

Damnit, sometimes I get so excited… Maybe we should give that punkbuster thing a try.

yeah.. and i’ve been trying soo many drivers already for my sound card.. hoping one would work.. last one i tried i played for 2 days straight (total of about 4 hours really) and had no freezing.. so i was about to make a conclusion.. but today i had 3, 1 after another.. w/in 20 minutes of playing.. more false hopes

Radeon 10.3 is officially out.. will give that a try next…

@ALL
thanks for posting your specs guys, and if you can post in a bit more detail, please do so ..

What i’d like to see, is 2 completely the same specs PCs but with one having freezes and the other not experiencing it.. from there we narrow down the differences .. at least get an idea of what’s causing this..

@shark, good luck w/ the punk buster thing. let us know.

I actually found one way to play the game without any crashes whatsoever. For sound I am using onboard Realtek HD Audio.

I went ahead and disabled this in BIOS and I was able to play the game crashless (for 20 hours of gameplay).

My friend let me borrow a USB sound card that I can directly hook my headset into as an alternative for sound.

This is a pretty lame solution but I figured I would let you guys know what worked for me. I plan on using it just as a temporary solution until I EA decides to fix their problems.

Kind of shitty that you need to use extra hardware to play a game but whatever.

Hope this helps you guys for the time being! Let me know if you have any success…

Thanks for the tip Googley, keep us updated on your progress.

On a side note, as per http://www.TweakGuides.com, ATI has released Catalyst 10.3b with a Fix for Severe flickering / flashing in Battlefield 2 bad Company.

i can’t say that i’ve read thru all the comments, but i’m gonna give the dx9 change a reach around. One thing i can say however, is that its deffinately an issue with windows 7 and the game, i have my rig set up to dualboot xp+win7, and it runs flawlessly in xp, no crashes or whatever, but in win7 it does exactly as your video does.

I am having this same issue playing BC2. After 20-30 minutes, my game will crash out. I analyzed the memory dumps using Windows Debugger tool, and each time they point to “dxgmms1.sys”. I have a Xfire system, not sure if this is the issue. Never tried it with one accelerator off. As of now am downloading the February 2010 Dx Redistributable. Lets see what it does.
My system is:
MSI P45 Platinum
E7400@4.0Ghz
Corsair TWIN2X4096-8500C5
2xHD4890[Xfire]
Corsair 650TX
DELL S2409W
Windows 7 Ultimate – 64BIT
Catalyst 10.3a (8.14.10.0735

Have run stability tests for all the hardware. They are fine.

How to fix this..?

Ho and forgot to say DX9 no go.
Same bug. But my question is,
is there a crash log somewhere ???

That, in its self could at least tell us something no ?

Well from what I’ve read so far I’m willing to bet that it’s at least partially ATI’s fault.

I started off with NVIDIA; never ever had any issues.

Last week I switched to an ATI card and I’m experiencing weird flickering + game instability issues.

I’ve also heard that DirectX could somehow be to blame.

Who knows…

hi i have the same stupit problem when i try to play onnline is like the longest i have playd is 15 min.
i have a Q9550 intel quad @ 4.2 Ghz.
an asus p5Q-E motherboard.
2 time’s the xfx 4890 XXX.
even did what you guy’s sayd disabble my onboard audio, my dx version my pluged in stuff my headset all the drivers are up to date and even tryd the older one’s and even tryd window’s XP,Vista,7 all onn 64 Bitt.
people i am cleuless never had this sort of things and i game like 12 years in a row work at the nerest computer/game shop.
if there is a breaktreu i sure wanna hear it.

greets Diablo

Bought the game when it first came out. Played all the way through the SP game with a lot of MP gaming in between. NEVER had a freeze or issue for the first two weeks of play. All the sudden, after playing for about three hours on my day off, the game starts giving me the white screen of death with the sound loop. Have to manually turn off the computer. It started off freezing after 10 or so minutes into a game but now, it freezes almost immediately.

I was completely stumped. All other games perform great on my system. Only one time when it froze did I see a glimmer of a possible problem. Instead of freezing completely (This only happened once) the system froze for about 4 minutes then dumped to the desktop and brought up the “send, don’t send error” popup. I chose to click the “search for a solution” button and it took me to MS website where it said my Video hardware had encountered an unrecoverable conflict and it had no solution listed. It said to contact my vendor.

My specs:

AMD quad core processor
NVIDIA 9600GT
4 gigs RAM
Realtek onboard audio

I really think this is a DirectX issue/conflict with the game. That would explain why it can effect both sound and video hardware and I don’t think it’s confined to only one version of direct X. It’s faulty programing on the part of EA. I guess this is what happens when you port a console game to PC. I have prepaid legal so I will be having them contact EA for a full refund. Fuck this game.

Exactly the same problem.

win 7 pro 64
i7 920
gtx 275 ocx
6gb gskill

Could happen within 10 minutes…or 2 hours. Totally unpredictable. Temps are stable.

Crashes in both OC and standard BIOS settings.

Something is fucked.

I had the exact same issue. I traced it to my onboard Realtek audio. So i Disabled my onboard and installed a spare Sound Blaster card I had, and it completely fixed the lock up.

GL!

I have random freezes also. My screen just freezes on a frame(like someone hit a magic pause button) and my audio does not loop, but instead I get a buzzing sound. Hard restart is only fix.

Specs:
Asus P5QN Motherboard
Corsair 650W PSU
BFG GTX 260
6GB Gskill 1066 RAM(4-4-4-12 @ 800MHz)
Windows 7 Ultimate 64
C2D E8500 @ 3.8GHz

HEy I think i know what is proplem Your graphic card is overheating you need to use rivertuner or Ntune to fix this

you need to use the river TUNER / or Ntune / if you have nvidia card and you need to decrease to Shader / memory and corebus

After reading through all of these posts I have completely settled on the fact the game is faulty.
I’m going to get a secondary sound card, see if that works out. seems to be the only positive response I’ve seen in relation to this ridiculous problem. Only pirated games should be this unstable.

I’ve got the exact same issue.

System -

Intel E8400 3.0GHz
eVGA Nvidia 285 GTX
MSI P7N SLI Platinum Motherboard
4 GB Corsair XMS RAM
Win 7 Ultimate x64

I’ve tried every solution there is, nothing fixes it. THE ONLY thing that seems to help (but does not solve) the frequency of the crashes is to downclock the memory and coreclock on my video-card from stock speeds to 1160/635 respectively.

At first I thought this was eVGA’s cheap shit QA at work again – but I’m amazed to see that this problem exists on ATI’s products as well.

Guess the ball is in DICE’s court – if so, we’ll never see a solution.

So I manually switched the games DirectX setting to 9 instead of auto, played through all last night and this morning with no crashes. False hope maybe? Lets hope not.

Like the rest of you guys I have tried all the suggestions including the directx 9 solution but still no go. Also does not make a difference which map I play on. Total random game time from 20 to 2 minutes wish there was a fix as looks like a good game!

I get the exact same issue shown in OP’s video, even the same sound and the rebooting.

System spec as follows;

CPU: AMD Phenom II X4 965 (3.4GHz)
Mobo: M4A79XTD EVO
RAM: 4GB GSkill CL 7-8-7
GPU: 4850 512MB Crossfire
OS: Windows 7 64Bit (Installed 11/02/10)

Mine can last hours or only 10minutes, it has no consistency. I’ll try playing on low graphics settings instead of maxing it out and see how that goes.

Ok guys, did the directx 9 fix and ive been playing for a few hours each day since i did it. No issues at all. Doesnt seem to be the fix for some people so it could very well be up in the air as to whats actually causing the issue for each person.
Very aggravating I have to run the game in directx9 but I will deal with it till there is a fix. Hopefully there are enough people complaining to DICE for this issue to be looked at sooner rather than later.

Take a look at this site, I hope it will help you ppl
http://www.gamingnewslink.com/2010/03/08/fixing-battlefield-bad-company-2-crash-to-desktop-freezing-onlinemultiplayer-connection-problems-missing-stats-and-steam-errors/

There is no way to configure hardware acceleration for sound in win 7!

No computer whizz but trying to see something in common, we all seem to be running windows 7 starting to think an incompatability problem between the game and windows 7? Wish someone could find an easy fix!

Hi again guys, just thought I’d update, still no crash issues except a few when trying to actually exit the game manually(different issue all together)
Just so no one can point fingers directly at Win7 my setup is

Windows Vista Ultimate x86
Intel Core 2 E6750 2.66ghz
2 Gigs OCZ dual channel ram
8800GTS 320mb
P5NSLI mobo

Hey guys, lets think about this. You all say Singleplayer in BC2 runs flawlessly? But in multiplayer it freezes with audio loops.

So lets think of things that are included in multiplayer but not in singleplayer.

In multiplayer there is PunkBuster, VOIP, online data streams.

Now lets look at the differences between the game modes. Single and Multiplayer both use same graphics technologies, DX10, and audio.

Shouldn’ we focus more on the differences? VOIP and PunkB?

This freeze/audio loop crash happens to me as well in multiplayer at random. I have Windows 7 64, amd dual core 2.8ghz, 4 gb ram, nvidia 8800GTX 768 MB, Realtek HD audio drivers/manager, integrated sound card.

Not just a Win 7 problem – I’ve got Win XP and I get freezing too.

My system:

Windows XP 32-bit
Intel Core 2 Duo E8400
4 GB of DDR2 Corsair RAM
NVIDIA 8800GT
P5N-E motherboard

I tried forcing DX9 and that actually helped for awhile (for several days) and only tonight it once again freezed.

Also as others have mentioned I had NO issues for the first week or so – but now I do :S.

Looks like this is a lot more common than I thought. I’ll try the DX9 trick and see what happens.

Win7 64-bit, 6 meg memory
MSI X58 Pro-E, I7-930
GTX260 216 at 196.21
onboard sound (realtek)

I suppose I could disable it and put in an old sound cared of mine (xfi audio? It’s in the closet).

Hi All,

I’ve had this same issue and the only I’m able to fix it is by using my Logictec G35 headphones.

This problem has something to do with Realtek onboard audio + analog out (my brother has the same audio, but uses digital out with no problem).

If you’re having the same problem in the video, try usb headphones or some other digital equiv. for sound.

Windows 7 Ultimate x64
Realtek onboard HD audio (888)
2 Radeon 4890 xfire
Intel i7
6 GB RAM

I was using a DX10 “safe” driver that W7 installed. Try updating to “unofficial” DX11 drivers for your audio. This seems to have worked for audio problems.

having the same freezes.using realtek onboard sound card.i tried to disable the realtek driver and played with NO SOUND without any freezes.
Should i buy a different sound card ?

this completely has to do with on board sound. i bought a 15 $ sound card and i have not had one crash yet. ive played as much as i could before i came in here sayin this. bfbc2 does not like the onboard realtek from my motherboard. so if you are having this problem a sound card might help you.
im usin

windows 7 x64
i3
4 gb
8800 gt
and a busted ass 15$ sound card. now i can FINALLY play this game w/o random crashes

i updated my realtek audio drivers to the latest version, set VOIP in multiplayer to disabled, updated nvidia drivers again to the just-came-out drivers, turned my computer audio freq to 41khz and played a few sessions straight with no problems.

Until the 3rd session, freakin I get the white screen to blue screen of death for the first time.

Then I got the typical audio loop and video lock freeze soon later. DAMNIT!

hmmm. I tried that DX9 on XP Compat mode, and the DX9/DX10 on Vista Sp2 Compat mode.. still freezes..

AN update will be available tomorrow – http://blogs.battlefield.ea.com/

CAN ANY1 TELL ME IF IT’S GOING TO SOLVE THE FREEZING PROBLEM ?

I was playing without any freezes til today. I can’t figure out what it is. It started crashing almost as soon as i spawned for the first time and then BSOD twice, which was new. Also a crash to the desktop, which was also new.

Tried to setting to Vista SP1 and DX11 and also DX10 and it crashed about 15 minutes into it.

Now I am reinstalling the game. This is such a pain. I also noticed that there are some preview (beta?) drivers for ATI listed on the official bc2 site that say they fix slow loading times with HD5000 series cards. I have the slow loading on a 4850 WTF?

Hi all,
I have been dealing with the same thing. The game freezes and sound loops over and over again. I can only press restart button.
I have tried some things and it gives me falls hope everytime.
But now I tryed to look for Directx 11 and I downloaded it and the game has not crashed sinse. I have everything in Max Graphic and resolution 1920 * 1080.
And it runs perfect.
Maybe this is another falls hope thingy but I surly hope not.

Specs
Intel 2 * 3.17
Nvidia 8800 gtx
4g ram
realtec on-board soundcard
w7 64.

hope I am not raising falls hope
good luck